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When an employee is injured on the job, proceed with the following:

  1. Contact a preferred urgent care facility by telephone prior to sending the injured worker.
    • Inform the urgent care that you have an injured worker coming and that Benchmark Administrators is the claims administrator.
    • Advise the urgent care you require a mandatory drug test per the insurance company.
  2. If a worker is seriously injured and needs immediate care or is transported by ambulance, the employer should have a co-worker or supervisor go with the injured worker to assist the injured worker with any insurance related information that the medical provider may require.
    • If possible, the injured worker must return to your office or job site after seeing the doctor and give you the doctor’s signed return to work slip or disability slip.
  3. If there is a serious injury, notify Benchmark Administrators immediately by telephone at 1-800-289-4502.
  4. It is necessary that the employer fill out the required IC Form IA – 1 and notify us immediately. Please forward the return to work/disability slip from the doctor to Benchmark Administrators as soon as possible.

Required State Forms

Idaho - First Report

Medical Provider Network

St. Luke’s Occupational Health
703 S Americana Blvd #130
Boise, ID 83702


St. Alphonsus Occupational Health
6533 Emerald St
Boise, ID 83704


Primary Health Medical Group
West Boise
11197 W Fairview Ave
Boise, ID 83713


Please send the IC Form IA–1 and the medical slip to:

Benchmark Administrators
P.O. Box 140577
Boise, ID 83714
Telephone: (208) 848-2020 Toll free (800) 362- 5198
Fax (208) 853-4076

Customer Service Representatives are on staff 24 hours per day to assist you with reporting a claim. Please have the injured worker’s information available as well as the accident description.